When someone registers along with their receipt we now also send them a ticket! We are really excited about this new feature! We also added a reminder email that will go out 72 hours before the event and it will resend all the details along with the ticket. They can also login to their account and print the ticket and receipt there at any time. 

This ticket below is one that we have generated for demonstration purposes. The Workshop Name and Instructor is printed in the top middle. Middle left is all the registratants information. Middle Right is the Host's(instructor) name and informations. Then on the right hand side of the ticket it has the Workshop Name, followed by the workshop address(full address we just didn't input it here), price paid for the ticket, Date (start and end), and time(start and end) for the event. 

This will also be great for when you the instructor prints out your workshop attenedes. These tickets can be used to help with registration at the event. 

We are selling photography seats/tickets for workshops and events, so we thought it was time to make it look official! 

We have added another great tool for instructors. We do biweekly payouts and provide you with all the payout statements the week after the period ends. But what if you want to see cumulative running numbers by workshop and by date? Well now you can! As soon as someone registers you can login to Fisheye Connect. Click on "My Money" and under your weekly payout Statement you will see an area that gives you real time running numbers for your event. This could have been done before by downloading your payout statement into excel and looking at the numbers and crunching them yourself. Now we do it for you and you can print and export that data! 

You will be able to see the numbers by workshop, event/date, and totals for everything. This is a great way to keep an eye on income/numbers when budgeting for expenses for an upcoming event! 

We are all about giving you the tools you need to make it easy to succeed! 

Fisheye Connect does not issue refunds. Mainly because we handle the registration, but then send the funds on to the instructor. If someone has to cancel... well you can see where the problem in that enlies. A ticket sold takes away an available seat for the workshop. Since the workshops have a limited number of seats, tickets will not be refunded. Please make sure you can attend the event prior to registering. 

That is Fisheye Connect's refund policy. Most instructors don't accept refunds due to cost of executing a workshop for the same reason as when you buy a concert ticket. The instructor is allocating his time, resources, and enduring expenses for the seats that are sold.  But we leave it up to the individual instructor if they want to accept refunds or exchanges. We now have a place on the Instructor profile that says Refund Policy. If nothing is entered it is our default policy here. 

If you have a Refund Policy entered it will show up on the workshop page as well as on the confirmation screen when they purchase the ticket, so they are also agreeing to your refund policy. Our policy covers you either way, but just to have clear expectations this is a great tool. 

One of the best ways to keep track of traffic is to have promo codes/coupon codes. You can reach out to your network/vendors and give their users a discount to your event. Win/win for both. You could capture a new audience, and your vendor gets to give their users an exclusive deal or reward. At the end of the event your can export your registrants data into excel and be able to look at who registers using what code to determine what promotions were successful. 

As a student registering, it also is a nice bonus and can encourage one to commit sooner by taking advantage of a discount. 

We have had promo codes for about six months and everyone seems to be using and loving them. To add a promo code you just go to that workshop's homepage. And on the bottom right hand side you will see Add Promo Code.(see image below)

One you click that you are taken to this screen below. You can create as many promo codes as you like. You can create one that is an Percentage off the total, Dollar off the total, or set a fixed price for that promo code. 

Fisheye Connect does not create or give out promo codes. Only instructors has this ability. * Promo codes can only be applied at the time of checkout.