Here is a way to use Fisheye Connect to Manage your contacts. Create email templates to save, compose emails and select what event to email, use Fisheye to annouce a new workshop. All of the emails can be customized to your brand. Here is a short video that will walk you through an overview. 

 

This brief video walks you through the attendee experience when coming to Fisheye searching for an event, signing up, and the post event follow up. 

This video will walk you through the steps of setting up your profile, adding a workshop/event, adding a date, and creating promo codes. 

If you have any additional questions feel free to contact us. 

 

 

Well hello Spring! We have been working like crazy on a new software feature that will blow your socks off! You can now accept registration from Fisheye Connect on YOUR own website or blog. Yes YOUR brand and YOUR website! We will handle all the backend details, number crunching, and marketing... you know the fun stuff. ;) Check out this video to show you the new feature and how you can implement into your business.

When someone registers along with their receipt we now also send them a ticket! We are really excited about this new feature! We also added a reminder email that will go out 72 hours before the event and it will resend all the details along with the ticket. They can also login to their account and print the ticket and receipt there at any time. 

This ticket below is one that we have generated for demonstration purposes. The Workshop Name and Instructor is printed in the top middle. Middle left is all the registratants information. Middle Right is the Host's(instructor) name and informations. Then on the right hand side of the ticket it has the Workshop Name, followed by the workshop address(full address we just didn't input it here), price paid for the ticket, Date (start and end), and time(start and end) for the event. 

This will also be great for when you the instructor prints out your workshop attenedes. These tickets can be used to help with registration at the event. 

 

We are selling photography seats/tickets for workshops and events, so we thought it was time to make it look official! 

 

We have added another great tool for instructors. We do biweekly payouts and provide you with all the payout statements the week after the period ends. But what if you want to see cumulative running numbers by workshop and by date? Well now you can! As soon as someone registers you can login to Fisheye Connect. Click on "My Money" and under your weekly payout Statement you will see an area that gives you real time running numbers for your event. This could have been done before by downloading your payout statement into excel and looking at the numbers and crunching them yourself. Now we do it for you and you can print and export that data! 

You will be able to see the numbers by workshop, event/date, and totals for everything. This is a great way to keep an eye on income/numbers when budgeting for expenses for an upcoming event! 

We are all about giving you the tools you need to make it easy to succeed! 

Fisheye Connect does not issue refunds. Mainly because we handle the registration, but then send the funds on to the instructor. If someone has to cancel... well you can see where the problem in that enlies. A ticket sold takes away an available seat for the workshop. Since the workshops have a limited number of seats, tickets will not be refunded. Please make sure you can attend the event prior to registering. 

That is Fisheye Connect's refund policy. Most instructors don't accept refunds due to cost of executing a workshop for the same reason as when you buy a concert ticket. The instructor is allocating his time, resources, and enduring expenses for the seats that are sold.  But we leave it up to the individual instructor if they want to accept refunds or exchanges. We now have a place on the Instructor profile that says Refund Policy. If nothing is entered it is our default policy here. 

 

 

If you have a Refund Policy entered it will show up on the workshop page as well as on the confirmation screen when they purchase the ticket, so they are also agreeing to your refund policy. Our policy covers you either way, but just to have clear expectations this is a great tool. 

 

One of the best ways to keep track of traffic is to have promo codes/coupon codes. You can reach out to your network/vendors and give their users a discount to your event. Win/win for both. You could capture a new audience, and your vendor gets to give their users an exclusive deal or reward. At the end of the event your can export your registrants data into excel and be able to look at who registers using what code to determine what promotions were successful. 

As a student registering, it also is a nice bonus and can encourage one to commit sooner by taking advantage of a discount. 

We have had promo codes for about six months and everyone seems to be using and loving them. To add a promo code you just go to that workshop's homepage. And on the bottom right hand side you will see Add Promo Code.(see image below)

 

One you click that you are taken to this screen below. You can create as many promo codes as you like. You can create one that is an Percentage off the total, Dollar off the total, or set a fixed price for that promo code. 

Fisheye Connect does not create or give out promo codes. Only instructors has this ability. * Promo codes can only be applied at the time of checkout. 

 

Instructors have said they wanted a way to incorporate their brand more into Fisheye Connect. A lot of you have blogs or even photography workshop website where you want to be able to use that but let Fisheye Connect handle the registration and details. 

Well we finally have a way! Or really two and you can use both. 

First Way. If you have a blog or website. You can now use our RSS feed. You can find this link under your dashboard under "My Links". All you have to do is download and install the RSS feed into your website/blog.  Take the RSS link we provide you for your workshops, then all of your events from Fisheye Connect will show up on your site. Once they click on the link it will take them to the checkout process screen on Fisheye Connect in order to securely guide them through that process. There are many free RSS free plugins that you can use on your site for this. 

Second Way. 

You will see a new area on your main profile page at the bottom titled. "Custom Instructor Page Details". You can check "Use the custom workshop page" and you can customize the look and feel when someone is searching for your workshops exclusively or when you are wanting to put a link out on your website, blog, or even a link on social media that will tell everyone about your upcoming events. Again this link is also found under "My Links" on your Dashboard. 

Customize the colors, upload your logo, and even add a message or "tagline" about your workshop or brand. 

 

Here is an example. We used Mike Moreland and here is a screen shot of his website and brand that we will match. 

 

We went through and customized his page to his colors and brand and uploaded a logo. Easy peasy :) 

Here is the before of what his personal page on Fisheye Connect looked like. 

 

Here is the after! 

So if the traffic is coming from your social media or website it is a smoother transition. We are just empowering your brand! 

 

You might have noticed a few changes on the backend of Fisheye Connect. We are continuing to add new features and functions to make Fisheye Connect a better resource. Instructors are giving valuable feedback in order to make Fisheye Connect a more powerful tool for your business. Our goal is to make it easy for you to be successful. 

About two months ago we added the function of Promo Codes and a ton of you are already using them.  We now have promo code tracking. You can have different codes for different marketing mechanics and use Fisheye Connect as the tool to track and store your data.  

The highlighted area above is where you can view the full roster. You can now download all attendees for a single workshop regardless of how many cities are in the workshop. On the full roster all contact information as well as promo code information is attached. You can print or export this information into excel to use for your own performance tracking.